Pinatubo Mountainero has reached another milestone that strengthens our promise to every traveler who books with us. We are officially approved for the DTI E Commerce Philippine Trustmark Badge, a recognition given only to online merchants that follow strict standards on safety, transparency, and fair practices.
This badge confirms that our website, social media accounts, and online booking processes meet the requirements of the Internet Transactions Act of 2023 and the Department Administrative Order 25 07. For our guests, this means one thing. You can book with full confidence.
You can verify our Trustmark here:
https://trustmark.dti.gov.ph/application/business/qr/30136
Why this matters for our travelers
We know that travelers depend on honest and secure platforms when planning their adventures. Whether you are heading to Mt. Pinatubo, Puning Hot Spring, Avatar Gorge, or any of our destinations, you trust us with your information and your once in a lifetime experience in Pampanga.
The DTI Trustmark Badge confirms that:
• Our website is safe for online bookings.
• Our social media accounts and digital pages follow fair and transparent practices.
• We handle transactions with clarity from start to finish.
• Guest privacy and online security remain protected. (Read Achieving the DPS/DPO Seal: Our Commitment to Customer Privacy and Data Protection)
For us, it is more than compliance. It is our way of showing that we value the community we serve.
Raising the standard for online tour services
As one of the growing tourism operators in Central Luzon, we want to lead with integrity. Being awarded the Trustmark motivates us to keep improving our digital systems, from easier payment channels to clearer customer support touchpoints.
We also believe that safe e commerce contributes to better tourism. When travelers feel secure booking online, they explore more, support local communities, and enjoy their trips without worry.
What guests can expect moving forward
- A booking process that stays simple and stress free.
- Faster communication with our Reservation Officers.
- A website that continues to improve based on real feedback.
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Transparency in fees, inclusions, and tour guidelines.
Every tour, every inquiry, every family or barkada booking will always follow our standard for safety and honesty.
Thank you to our community
This milestone is not ours alone. It belongs to everyone from our 4x4 drivers and guides to our reservation team, partners, and the travelers who trusted us even before this recognition. Your support pushes us to keep growing the right way.
We will continue earning your trust with every experience we deliver in Inararo, Porac, and beyond.
